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jon crain's Articles in Information Technology

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  • Key To Customer Retention Is Good Customer Service
    Customer service is the base on which businesses are formed. Unless you know your customers and take care of them with deference, you will go out of business. That is a well known fact.
  • Why Linux & Windows Server Management Is Necessary
    Make no mistake: Server management is absolutely necessary. Server OSes must be patched, applications must be upgraded, new applications must be installed, and server configurations must be frequently audited to ensure that corporate policies and guidelines are being followed.
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