Jim ODonnell's Articles in Business

Show All\|Display Category\|Title\|Newest\|Oldest
Turn Your Diners Complaints Into A Challenge Many restaurant owners and managers have not been trained in how to turn a customer complaint into a satisfied customer. However, with common sense, sincere concern and tact, most issues can be resolved quickly. This article discusses a few techniques to improve customer satisfaction. Improve Retail Sales by Reading the Customer's Body Language Body language is an often overlooked manner of conveying satisfaction or dissatisfaction in a retail setting. Most sales assistants have not been properly trained in these skills. This article discusses the importance of body language in a retail environment. Contests as a Retail Marketing Strategy Using contests is an excellent retail marketing strategy to draw customers into your store, capture information for marketing campaigns, and to generate an increased awareness of your store within your community. Dependable Direct Marketing Techniques for Restaurants Direct marketing is one of the best strategies for promoting your restaurant. This article discusses several of the most dependable direct marketing strategies.

Search