logo

Jim ODonnell's Articles

  • Turn Your Diners Complaints Into A Challenge
    Many restaurant owners and managers have not been trained in how to turn a customer complaint into a satisfied customer. However, with common sense, sincere concern and tact, most issues can be resolved quickly. This article discusses a few techniques to improve customer satisfaction.
  • Improve Retail Sales by Reading the Customer's Body Language
    Body language is an often overlooked manner of conveying satisfaction or dissatisfaction in a retail setting. Most sales assistants have not been properly trained in these skills. This article discusses the importance of body language in a retail environment.
  • Contests as a Retail Marketing Strategy
    Using contests is an excellent retail marketing strategy to draw customers into your store, capture information for marketing campaigns, and to generate an increased awareness of your store within your community.
  • Dependable Direct Marketing Techniques for Restaurants
    Direct marketing is one of the best strategies for promoting your restaurant. This article discusses several of the most dependable direct marketing strategies.
  • Actual Costs of Living in an Assisted Living Facility
    Choosing an assisted living lifestyle comes with a cost. This article identifies some of the questions that must be asked to help you and your family determine all of the actual costs associated with the services provided by Assisted Living Facilities.
  • Eliminate the "Oops" Moments In Your Retail Store
    "Opps" moments in your retail store can be embarrassing. Using a self assessment Retail Store checklist can help to reduce the number of "Oops" moments and improve both operations and customer satisfaction.
  • Powered by Article Dashboard